@ clm2504 wrote:
I do not have money in my account for you to debit it it will be declined if you try. Thank you. Where is my state refund? It's getting ridiculous waiting on it.
What kind of debit are you referring to? There's not much information provided in your question, so I'm having to guess a bit. The only kind of debit TurboTax performs is for product fees if a user chose to pay them out of a Federal refund, and if the Federal refund has been delayed at the IRS or reduced.
This is mainly a user community forum, but we can tell you how to phone TurboTax Support today (Tuesday), which is the deadline to avoid any bank debit for product fees scheduled this week.
Did you choose to pay TurboTax fees out of your Federal refund? If so, has your Federal refund been delayed an unusual length of time (or was your refund reduced by the IRS), and did you get a notice that your bank account will be debited for fees this week? If so, you can contact TurboTax Support today (Tuesday), which is the deadline to avoid this week's debit, and ask for a deferment.
Hours are 5AM-9 PM Pacific (8AM-12 Midnight Eastern), 7 days/week
The first paragraph in the FAQ linked below says:
"If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support."
FAQ: Why was my bank account auto-debited for the TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
