After you file

OK,

 I'll play with you!

If you would've taken the time to actually read my complaint, you wouldn't be asking the same questions that I already have answered. Are you based in India or South Africa maybe?

I did not qualify for the stimulus payment, I make over 100K per year. I never asked for the payment nor did I receive one. 

My return was prepared accurately. 

It was YOUR program that said I should have received the stimulus payment, not me. 

Line 30 "Recovery Rebate Credit" on the return YOUR program added $143.00

This held up my return for months.

The IRS pulled this back along with $62 for trying to cheat the system.

I know that you have no intention of standing behind your mistake and I have no intention of ever using your service again. I can screw up my taxes less on my own, I don't need your help!

The link that you sent me clearly states that your100% accuracy guarantee does not and will not apply. 

Accuracy Guarantee Claim Submission

 

 

 

 

Submit Your Case for Review

Please select the tax year for which you are having an issue:

      Select a Year 2020 2019 2018 2017                                Earlier   

If you are submitting a claim for the most current tax year after April 15, have you received a notice from the IRS or other taxation authority?

Yes No

Does your notice state you have penalties and/or interest?

Yes No

If your notice does not include penalties or interest, your situation is not covered under the Accuracy Guarantee Terms & Conditions. The IRS sends a variety of notices each year, if you have been contacted by the IRS, click here to download and install the Audit Support Center. The Audit Support Center will provide step-by-step guidance to:

  • Find out why the IRS contacted you
  • Determine what the communication from IRS means
  • Prepare your next steps

If you have further questions regarding your notice after downloading and reviewing the Audit Support Center, click here to Contact Us.

 

Say goodbye to another long time client!