Hi all,
I filed my taxes for 2019 in July of 2020 (Extension) and have still not received any refund. Today is May 1 2021.
I figured it was just due to COVID delays, but recently I realized from going to IRS gov that they haven't even received my tax return. This is despite TurboTax saying that the filling was Accepted by the IRS. See this screenshot:
I subsequently spoke to TurboTax Chat, got a ticket, called the Support number, spoke to a real person on the phone, who proceeded to help me find out what happened. They promised they would email me after they find out. Then after a few hours I get an email saying the case has been resolved, but didn't actually tell me what had happened.
Does the community have any ideas on what I can do? Should I just print out the physical tax papers and mail them to the IRS mailing address? I thought TurboTax was supposed to also get the tax return to the IRS, but maybe I have been mistaken?
please help, thanks,
Concerned TurboTax user
