Sorry that you are having an issue with the IRS. TurboTax does not issue refunds or Stimulus checks. TurboTax is a tax preparation platform. If you have submitted your return to the IRS, then TurboTax is out of the picture. IRS is forbidden to discuss your information with TurboTax because of privacy laws. There could be several reasons why you have not received your Stimulus or refund.
Honestly, there are still glitches in the system but nothing that cannot be corrected. IRS is charged with a hefty responsibility of processing refunds and issuing Stimulus payments while conducting normal business and that required sacrificing something. Tax refunds were put on hold until Stimulus could be issued.
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