The first time I received this message, I called in and by luck, I was able to have some of my 2019 tax data to transfer to 2020. Now I am working on completing the 2020 return and need to access a worksheet from 2019, I now am getting the same message. I used the 1 time state file download when I filed my 2019 tax. Now it looks like I need to pay to download a file that I will not use? This should not be so hard to solve. Can someone help?
