I've never had to amend a return before and I don't recommend it via Turbo Tax. After talking to support my return is now worse.
1. I was told that if I had Live (?) which I don't I could have a CPA help me. But I was certain I didn't need a CPA. This wasn't a CPA issue. This was a product support issue. I knew exactly which line I had to change.
2. After explaining that, the support person continued to try to help me. She asked if I had tried to delete any of the forms to get the return to reset. I said no. So I was instructed to try that. I noticed that the page says "this is not recommend" and I can see why. Now my amended return is in worse shape. Now I owe money according to the calculations.
There doesn't appear to be any way to reset your data back to what it was when you filed. If there was, my problems would be over.
I think the only way for me to resolve this now is to use the forms that Turbo Tax generated for me, correct Line 35 and all the lines that depend on it and mail in my return via snail mail.
Does anyone know if there is a way to "reset your return" to what was last filed?
