I figured out how to contact Turbo Tax. It's very confusing because it looks just like the community "ask a question" form. So I skipped it a dozen times before. This time I noticed something about getting a number to call them. So for others who are wondering the same thing I actually got through to first line support and am now on hold waiting for them to contact someone form tech support. (Hoping I don't get dropped and have to start all over again. I got dropped the first time I called in after explaining my problem)
