Go to: IRS Identity Verification Service for more support. You will need to have some documents ready for this process. All the details are explained on this site. Be sure you are only contacting the IRS and never provide your personal details to anyone but verified IRS and TurboTax sources.
Otherwise, click the link for help getting a local taxpayer advocate. Contact the Taxpayer Advocate Service Online at: Taxpayer Advocate Service Contact Us. For all related taxpayer advocate information, see: Topic No. 104 Taxpayer Advocate Service – Your Voice at the IRS.
Just in case you need it, see: What to do if you suspect tax-related identity theft.
