If your return was never accepted and you are receiving this error, it could mean you have an identity theft issue.
If that is the case, then your return must be mailed. Pay to have it sent certified mail to the federal and the state so that the return can be tracked.
It is also a good idea to get an Identity Protection PIN if there is an identity theft issue, which can be included in the mailing to establish your identity as the correct one.
For more information, see: What to do if you suspect tax-related identity theft.
@njl85
