The IRS is processing e-filed 2019 returns much more quickly than 2020. The 2020 returns have many more stages and steps to process through checking for all the extra things that happened. The process time for 2020 is slower. In addition, your 2020 was filed really fast, very few people had all paperwork and finances settled by that date to even file an amended return.
Congress changed all the tax laws as you were filing an amended return. The IRS will begin processing returns that had unemployment, on originals this summer. If your amend had anything to do with the Congressional changes, it will be a long time before processed, as in months. It has nothing to do with which service you used to file, simply the year and circumstances. Amended returns are second place to original returns in priority for the IRS to process.
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