We can't resolve the IRS/DOE issue. If that is the problem, you may need to get a Taxpayer Advocate involved. Here is a phone number for that: 877 777-4778
However, the delay may be because you chose to have your fees paid from your federal refund. If so, the refund would be sent to an intermediary bank who takes out the fees and then forwards the balance on to your bank. You can check to see if the intermediary bank has processed the refund: For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - <a rel="nofollow" target="_blank" href="
https://cisc.sbtpg.com/index.aspx">https://cisc.sbtpg.com/index.aspx</a>
Tax Products Group Contact Information - <a rel="nofollow" target="_blank" href="
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information">https://help.sbtpg.com/hc/en...>
24-Hour Automated Support 1-800-717-7228
Live Taxpayer Support 1-877-908-7228
