Ok, just talked to a lady at the IRS. I called my "local" office to schedule an appointment. So I was on hold for around 30-45 minutes and when she answered, she started assisting me right then and there. I guess she had an opening right then.. I didn't ask. She got all of my information and said that she could see where I paid my 2019 taxes, but my 2019 taxes haven't been approved on their end yet. The payment I made was sitting in their system waiting for my 2019 to be processed though, so I don't have to worry about being charged again or having past due taxes. I had gotten a notice in October 2020 that I needed to submit a form I forgot for my 2019 taxes, and I mailed it out that day. That form is what is holding up my 2019 taxes still, in April 2021!, and she seemed like she had no record of the form I mailed even being received. She said my only recourse is to mail my 2020 taxes. She didn't advise me to re-submit anything from 2019. Anyway, I suggest for people to try the "make an appointment" option from the IRS website. Just look for your closest local IRS location and call the number listed for it.
