My mother - Thelma Allen - died in December 2020. I have completed preparing her 2020 tax return on Turbo Tax and am at the page where it asks to what account my refund should be sent. All my mother's accounts are now closed, so I checked the box for having it sent to a new account. I then typed in the account information for the new account. I then got a message that I had not indicated where I wanted the money sent. I went back to the previous page and the box that I had checked was unchecked. I checked it again, and the same thing happened again.
Help! How do I get Turbo Tax to accept the new account that I have requested to have the money sent to?
