TurboTax does not support this form, because it is not part of the tax return. However, you can use your tax return to enter the details of the refunds you did not receive. You can fill it out online or on paper and mail it.
First check the stimulus payments the IRS has on file for you.
- Get My Payment - Select the button Get My Payment to see if your information is current based on the payments you did receive.
The tax return Form 3911 is mailed to an address depending on where you live.
- If you live in Alabama, Florida, Georgia, the Carolinas, or Virginia, send form 3911 to the Department of Treasury, Tax Services Center, Atlanta, GA 3991-0002.
- If you live in Kentucky, Louisiana, Mississippi, Tennessee, or Texas, send an email to the Department of Finance, Internal Revenue Service, Austin, Texas 73301-0002.
- If you live in the District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, or Vermont, send an email to the Department of Treasury, Internal Revenue Center, Andover MA 05501-0002.
- If you live in Arkansas, Connecticut, Delaware, Indiana, Michigan, Missouri, new Jersey, new York, Ohio, Pennsylvania, Rhode island, or West Virginia, send a letter to the Treasury Department, Internal Revenue Center, Kansas city, MO 64999 -0002.
- If you reside in any other state, please mail it to the Department of Treasury, Tax Services Center, Fresno, California, 93888-0002.
The primary purpose of Form 3911 is to trace missing payments rather than determine eligibility or the accuracy of the amount. You should only file Form 3911 if a substantial amount of time has passed since you filed your tax return or your economic impact payment was considered sent to you by IRS.
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