After you file

I have been in the same boat as many of these comments, but just had a twist I was not expecting. I mailed my return last July with a check and owed ~$8k. The check had been deposited almost immediately last July. Now today in the mail yesterday I received my 2019 payment back as a check. I checked my transcript online and it shows all zeros for my information - like they didn't get a return. I'm so confused. I've tried calling and keep getting rerouted to the automated message that drops the call.