I had a similar problem. I had filed electronically last year in early March 2020 using TT. My return was accepted but 3 weeks later the IRS requested copies of my withholding statements. I complied immediately but then covid 19 sent everyone home. I am due a large refund and only this morning April 10 2021 did I receive an acknowledgment that my 2019 submission would be reviewed and I should get my refund in 8-9 weeks! OK, that's the background. I researched the forum and found that the filings that were not reviewed last spring are still being reviewed. So, if you had entered an absolutely correct AGI, it still does not match because the IRS has not reviewed the filing. The suggested solution for some has been to place a zero in the AGI. I tried it but it said my spouse's AGI was incorrect "in the Header Information!" That puzzled me because there was only one AGI box to fill as we filed jointly. So, back to the forums where I was advised to clear the caches and the cookies in my browser as they were likely inserting bogus information into my electronic tax filing. It is easy to do in the features on the menu for the Chrome browser. Go to the menu and select More tools and then select Clear browsing data. I selected all options and cleared all the junk out, closed TT, closed my browser, and rebooted. When I resumed Windows, I only opened TT and resubmitted my filing again with $0 as the AGI. About 20 minutes later my response came back this time that the filing was accepted. Of course, my electronic state filing was also rejected as they take the lead from the federal electronic filing process. I fully expect my State tax return to be accepted in 24-48 hours. Without the forum, I would have certainly given up and mailed my return. But that is not why I bought TT.
