The only option remaining to update banking account information is to file the 2020 tax return.
In the filing state inside TurboTax, direct deposit information is requested. It is there that the information included will update the IRS records.
For more information, see: Where do I enter my bank's routing or account number?
From the IRS Get My Payment Frequently Asked Question regarding Bank Account Information:
Your bank account information cannot be changed.
The bank account information in Get My Payment came from one of the following sources:
- Your 2020 tax return.
- Your 2019 tax return if your 2020 return was not processed when the IRS started issuing payments.
- Information you entered on your Non-Filer registration in 2020.
- Information you entered on Get My Payment in 2020.
- A federal agency that provides you benefits, such as: the Social Security Administration, Veteran Affairs or the Railroad Retirement Board.
- Federal records of recent payments to or from the government, where available, for those without direct deposit information on file with the IRS.
If you don’t recognize the bank account number displayed in the Get My Payment tool it does not mean your deposits were made to the wrong account or that there is a fraud. If you do not recognize the account number, it may be an issue related to how information is displayed in the tool tied to temporary accounts used for refund loans/banking products. You do not need to complete Form 14039, Identity Theft Affidavit.
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