After you file

Why didn't Turbo-tax let me know that others were having this problem?    Might have saved me a lot of sweat and grief.  Two entries from the same payer, same name,  but different amounts and the same IRA Tax number.    Info was input by payer and appears correct on my 1099-R form.   They were accepted in 2019.   No help from Intuit virtual assistant.   After two rejections, I tried adding a longer account number on one.  Fingers crossed.