Thank you Ebony for the FAQ page. I scheduled the payment for 4/1 and nothing has been taken out of my account yet. My return has been accepted. Is there any way to know if it is in process? or to double check the information.
It seems like once you file a tax return Turbo Tax just stops all customer service. I pay for the deluxe package, but once I file there is no way to get in touch with a tax specialist. I only receive links to articles. This is the last time I ever use the Turbo Tax service. Turbo Tax leaves customers out in the cold and makes no effort to assist customers when issues come up with the Turbo Tax service. I do not need articles, I need someone to tell me that my taxes will be paid.
I should have known better after Turbo Tax did not follow their own FAQ answers and did not auto file a form for me. You cost me $1,600.
