I'm having the same problem.
I filed my 2020 1040 through TurboTax on March 24, 2021.
I got an email from Turbo Tax later that day stating that my Federal Return had been accepted by the IRS.
I also got an email from Turbo Tax later that day that my State return had been accepted by my State.
The State has since processed by State tax return. But the IRS Where's My Refund site can't identify that I even filed a return.
I filed as married filing jointly, and on the Where's My Refund site I entered my SSN as the top listed filer on the return.
I checked the box that my filing status was married filing jointly.
I had no fees owed for filing, I simply have a refund.
I entered the federal refund amount, and nothing else.
Nothing on the Where's My Refund site is supposed to be any more difficult than that, and it never has been before.
But when I submit that information on the Where's My Refund site it says it can't locate my return and asks if I am sure that I entered all of the information correctly, so I go back and re-enter the information correctly again.
It gives the same response that it can't locate my return and asks if I am sure that I entered all of the information correctly.
It asks what date I filed and if I filed electronically or by paper.
I enter that the filing date was March 24, 2021 and that I filed electronically and then hit submit.
I then get a screen telling me that they cannot provide any information about my refund and that I must wait at least 24 hours after I receive the email acknowledging that the IRS received my return.
I received the email from Turbo Tax on March 24, 2021 stating that the IRS had accepted my federal return.
Today when I logged in and had this experience is April 5th.
Both the clock and the calendar establish that April 5th is more than 24 hours after March 24th.
So, WTF?
Is there a way to even know that the IRS really received my return?
And what do I do from here to get it processed and get my refund???
Why is Turbo Tax sending me emails saying that my Federal return has been accepted by the IRS and weeks later the IRS Where's My Refund website still thinks I never filed anything, apparently.
And why can't I just ask a Turbo Tax agent these questions directly? (H&R Block's "help center" link in their software takes you to a direct line chat with an H&R Block employee who helps walk you through crap like this.)
I instead used Turbo Tax and am left not knowing what to even do next to get my return found by the IRS, or processed, or receive my refund.
I'm at a total loss.
But any help would be very appreciated!
