After you file

everytime ive called they tell me there waiting on irs to approve the forms when i go through the irs they say it should aready be done because irs gave everyone the ok to amend returs the only app who cant is turbotax so im never filing here again this is ridiculous there not helping anyone not giving info out they just play the blame game ane every expers or anyone that replies to these just gives instrustions of were to find amend retrs not why we cant