I'm experiencing the same issue with pretty much the same excuse from the IRS.GOV. This is the first time I've had a problem with turbo tax I've been a customer since day one when they first started I went from getting my taxes done for FREE to now paying them to process my taxes. And this year I had to wait for the IRS to approve my document late because of the COVID-19 I always have turbo process my document in late January but just like you they ( IRS ) didn't approve it until February 12th 2021. Also I had issues with my state taxes and was advise to mail my state document in so I did and I had no problems at all and was very shock to receive my state refund so quick and it was sent via mail. and my federal was sent electronically. I sent turbo a message but all they do is respond back with a specific due date that they are going to deduct my fees from my account for processing my 2020 taxes. Now that I know that I'm not the only turbo tax customer going through this strange issue I truly think it's turbo tax proprietor who has created this terrible mess of the waiting game.
