The thing is - when I did speak to someone over a month ago, they “thought” that was the error but weren’t sure if there was another error. She told me to call back that following Monday and speak to someone in the errors department. That was over a month ago. I try calling every day and check status online every day. Online never changes. And when I call, on the rare chance I get someone, the call disconnects as soon as they pick back up after placing me on hold again to pull up my account. So I have no idea what is going
on. I’ve gotten no letters, no update change, nothing. So I have no idea what is going on with my return. Everyone I know has gotten a resolution or a return date. I just want to know what’s going on. If that’s the only error. If I need to send something or amend. It’s been weeks of not knowing anything.
