@ tinadar wrote:
Can you please tell me what phone # and options you used to reach a representative. I am overseas and wait on the phone through so many options and not one is right for me( I need to correct a misspelled last name) cant find anyone to speak to so I can find out if I have to file a 1040X.Thank you
You could start your own new thread asking that question about correcting the name spelling, and someone in the forum could probably tell you how to get that corrected. The problem is that is less likely to be seen by a tax expert or forum Champ in this thread. Your comment in this cluttered 12-page thread with multiple users with multiple issues is unlikely to be seen by most. If you want to ask your question in the forum, go to the page below and click the blue button "Ask a Question." The title line has limited space, but there is a box below it for more details if needed.
https://ttlc.intuit.com/community/after-you-file/discussion/02/203
In any case, on the IRS page linked below there is a special phone number one can use when phoning the IRS from overseas. Reaching the International Taxpayer Service Call Center may be faster than their regular phone lines, which are swamped by US callers. I believe it's in Philadelphia. But is not a free number, so be mindful of phone charges if you are on hold.
https://www.irs.gov/help/contact-my-local-office-internationally
Otherwise here's how to get through the phone tree of the regular US phone line for IRS to reach a live IRS agent, but it's not easy. They are so busy due to staff shortages from the Pandemic, multiple callers with tax questions, stimulus issues, etc.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS
- First choose your language. Then listen to each menu before making the selection.
- Do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- Listen to the menu, then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. It will ask for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
- I usually use a speakerphone so I can work on something else while waiting.
