I am with you on that. I am not upset with the IRS, only frustrated at trying to get a real person. I AM upset with TT. I believe that they need to refund my money that I paid them to do my taxes, etc. I paid the upgrade like I have been doing the last few years. Now their mistake is costing me even more money.
I am disappointed with them-used to be all for them and promoted them to my colleagues.
I filed and on Feb. 12, it said refund on Mar 5. Then it went to processing with code 152. TT told me 21 BUSINESS days and that it was all okay. Just an error on IRS part.
I finally got ahold of the IRS, who told me about line 30. We checked and sure enough TT had put an amount in that line-and I received my stimulus checks, so it should have been zero.
She then apologized bc there was nothing I could do at this time but just simply wait. Because they are so understaffed and overwhelmingly busy-it was going to take awhile.
I just want a refund from TT for all of this. This is EXACTLY what I paid them so as stuff like this wouldn't happen.
