I have the same exact problem. I received my stimulus checks and I tried to put 0 for line 30. Apparently TurboTax still put $400 on line 30. I finally got through to the IRS to find my return. The lady didn't have any answers for me, but I did finally get her to check over it and we caught the part for line 30.
We are not the only ones who have this problem. This is when I found out that quite a few tax people such as TurboTax have been doing this to many people.
She was very sorry (to her credit-she really was sincere. She was a very nice person. It was unexpected)
there was nothing that she could do to help me, nor giving me a time frame on the status of my expected refund.
She said that all I could do was wait-and that they were extremely understaffed so it would take longer for me to see my refund. The amount will change, because of line 30.
No. I am unable to do anything like file an amended return because I have to just wait for the IRS to give a final decision first.
So as of today, it still says "processing". I tried to have my taxes done first thing this year so I wouldn't be going through messes such as this or worrying about getting it done last minute.
I've been using TurboTax for over 10 years-this is the first time that they have screwed up so badly. Unfortunately they also seem to raise their prices each year. So I am EXTREMELY unhapppy with the service that I have paid for. Especially since when I talked to them-the guy just said nothing was wrong with my taxes at all. Certainly not from something that they did. We went over it-he didn't catch the line 30 part-even though he asked me about my stimulus checks. He told me that I needed to wait 21 BUSINESS days from february 12. Even if it originally told me to expect my refund on March 5, 2021.
It had been a week past this date when I called TurboTax.
I am hoping that I will find out something, at least, from the IRS soon. Just as long as they make a decision. If I have to make an amendment or receive my refund. At least then I can take some form of action.
