After you file


@ Tolkach   wrote:

I just completed my return. Everything went fine, except that Turbotax live used my 2019 AGI instead of my 2020 AGI. I would like to amend that return, but first I would like to know why this happened, because I don't want it to happen again. I made a lot less money this year, and I don't want to be taxed on last year's wages.

You said "amend", so did you already efile your 2020 return and if so, has it been accepted?    Or is it still in preparation and unfiled?   You used the term "just completed", but didn't say it if has been efiled or not.

 

I don't understand what you are experiencing.  There must be more to the story.   Where was a "2019 AGI" used instead of a "2020 AGI?"   When efiling a 2020 return, one uses the 2019 AGI to verify the return for efiling.   Or are you referring to an AGI in some other context?   Or are you using the term "AGI" incorrectly? In other words, I don't know what you mean. So far I don't understand your question without more context.

 

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EDIT NOTE:  4:58 PM Pacific

See the comments by@ VolvoGirl and @ SweetieJean  below which follow my answer.   Maybe they are inferring what you are talking about in your posting.  Are you referring to the Earned Income Credit and ACTC?  Again, you can phone Support and consult a Live tax expert you have paid for.

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If you purchased TurboTax Live, you paid extra for live expert help AND a review of your return prior to filing.  Rather than trying to root out the problem on a user bulletin board, you may wish to call and ask to speak to the live tax expert included in your package.

 

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

 

You can use this contact form to get a phone number.
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