How do you get a real answer from the IRS?

No refund and no information about the status of the refund. 

 

Where's my refund? -> Your tax return is still being processed. A refund date will be provided when available.

 

Called [phone number removed]  -> Immediately hangs up because "high call volume"

 

Called [phone number removed]  -> same useless information as the website

 

The government is failing me and keeping my money. This is frustrating. If there is an error on my forms, OK, I can fix it. But no information AT ALL!

 

If anyone has another phone number, email, and/or website to contact, it is greatly appreciated.