So, I contacted Turbo Tax customer support and they could not help me with this problem. The only solution is to print my amended tax return and send it in the mail. This is extremely frustrating as I've paid $110 to use Turbo Tax this year and I cannot utilize the eFile option because of this computer/software glitch. On top of that, the Turbo Tax program said that I'd get the 1st and 2nd stimulus payment from 2020 because I was no longer a dependent in 2020. However, the customer service agent said that I might not receive this $1800 from the IRS because I was a dependent in 2019. Then WHY does the Turbo Tax program tell me that I WILL get this?!? So frustrated and I most likely will NOT use Turbo Tax again next year!
