KathrynG3
Expert Alumni

After you file

It depends. If you were trying to login too many times in one day, you will be locked out.

 

March 17th was the first batch of third stimulus payments to be sent out.

 

If you have not yet received it, check this link for more information about the payment: 

How will the third stimulus impact me?

How to Access Your Third Stimulus Check on Your Turbo® Card | TurboTax®

 

For more information about being locked out, see: Get My Payment Frequently Asked Questions: Error Messages/Lockouts

Your account has been locked for 24 hours. This occurred because:

  • Information you entered doesn’t match our records – for security reasons we limit each user to 3 failed attempts per 24-hour period; or
  • You have already accessed the system the maximum number of times within 24 hours – we limit each user to 5 logins per day to manage system capacity.

The lockout will only release when the 24 hours have passed. Don’t contact the IRS for assistance with a lockout: IRS assistors can’t unlock your account.