Thank you.
Good questions, I'll clarify - it is the Federal e-filing that is failing. I submitted both at the same time and both failed - Federal for the Pin and AGI being incorrect for my father and the State because Federal was rejected. So I am attempting to only file Federal at this time, and once Federal is accepted I will move on to State.
I confirmed their return is Married filing Jointly in the My Info section, and when I went through the Filing section it only asked me for my mom's Pin and AGI, said it already had the information for my dad so it didn't need that information entered. It only asks me for my dad's AGI when the e-file is rejected and it is having me fix the errors. I have gone back through and confirmed both of their AGI's are the same amount and both are the amount that was on the printed copy that we have from last year.
Is there a some place besides the Filing section where I can confirm the AGI's for both parents? Like on a particular form? Would it be worthwhile to request a tax transcript from the IRS to try to resolve this or is it better just to file by mail?
Thanks again for all of the help!
