Sorry for your loss.
Sounds like you proceeded to file a Joint Return for your parents correctly.
The AGI for both your mom and dad are the same numbers, so enter the same amount for each of them, from their 2019 return, as you indicated you have the printed copy.
Their filing status should be 'Married Filing Jointly' so double-check this in the MY INFO section. You should have to enter the AGI for both of them in the File section of the Federal return.
You didn't mention which state you are in, but if the AGI's are correct in the Federal return, you should not get a state error. Have you filed Federal previously and are trying to file state separately? You can do this, but only after Federal is Accepted by the IRS.
If this doesn't resolve your issue, you could try deleting the state return entirely, then adding the state back in and going through the state interview to Efile.
Click this link for more info on How to Delete a State Return.
If you can't resolve the State Efile Reject, you may have to mail your State Return. If you post here again with more info, we will try to help.
Don't worry; the State Efile Reject will not affect the Third Stimulus Payment being sent out by the IRS. This comes directly to you; not through TurboTax.
If your mom has not yet filed a 2020 return to the IRS, they will use the info from her 2019 return for sending a direct deposit.
Click this link for more info on the Third Stimulus Payment .
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