AlmondJoy19
Returning Member

After you file

YES, I did.  It happened March 21, 2021, immediately after I installed a downloaded update from 3/18/21.  My 1040 was e-filed 3/16/21 and accepted, showing a refund of $500+.  All my entries were double checked and correct.  (I know how to do tax returns by hand as well).  I hadn't printed my return for my records at that time, deciding to print at a later date.  3/21/21, before printing, when TT window opened announcing the update was available, I answered yes to install, which it did.  Immediately after opening the e-filed return, the refund had changed to (get this) $4,454!!!  After speaking w/a support rep over 70 minutes, to no avail, I called TT again on 3/24, 2 days ago, and spoke to a tax specialist for almost 2 hours.  I had figured the update (programming change? since 3/16) was screwy.  After combing through the numbers, I discovered that TT wasn't calculating/picking up the correct taxable income amount from my federal death benefit annuity, which worked fine on 3/16/21 at time of e-file.  The TT tax specialist saw it too on 3/24.  In fact, he said since the tax return had already been e-filed, it shouldn't have allowed the update to make any changes, but it had to have changed the calculation somehow for my taxable income to drop by over $20K between the 2 dates.  I posted my concern to the community on 3/22/21 as Almond Joy.