MY TURBOTAX ACCOUNT IS MISSING SAYS "CANT FINDNYONE WITH MY EMAIL 42 DAYS AFTER RETURN HAS BEEN ACCEPTED

I HAVE BEEN UNABLE TO ACCESS MY TURBOTAX ACCOUNT IT SAY CANT FIND ANYONE WITH MY EMAIL ADDRESS NUMBER AND USER NAME...MY RETURN HAS ACCEPTED BY IRS I DONT KNOW WHAT IS GOING I NEED AS SOON AS POSSIBLE PLEASE ANYONE?