Here are some tips I have learned along the way:
- turbo tax does not mess with money. Their sister bank the Santa Barbra Tax Group handles money. Then, when it come to actually getting the money it comes from Green Dot bank. Start calling Santa Barbra Tax group and tell them that you are a customer of the worst business on earth TurboTax and you need your money. They won’t help you, but! They are the ones who have your money.
- if you call Santa Barbra tax payers group, they will put you in a loop on the phone with robots and you’ll never get to a person. So, when it gives you the 3 options select option 3 which is the “Tax professional” line. Once you are on that line it asks for a 6 digit code. I just made codes up until I got in. I have a code that works every time but I don’t want to put it here because then they will know there is a hole in their corrupt castle walls, my hint is when you learn how to count what do you learn. It’s simple. Don’t over think my riddle.
- lastly, take note of every person you talk to and put what they told you in emails to [email address removed] and you will get codes for everytime you emailed them which you can use as proof that you have been trying to contact them.
Best of luck! And down with TurboTax the worst, corrupt business we have had the terrible experience of working with!
