@HelenC12 this is a copy and paste run around answer. I know because I got the same answer from another tax expert word for word.
There is a news article in CNBC where Turbo Tax is admitting there is a small group of people whose bank info was sent incorrectly to the IRS and that Turbo Tax has reached out to this "small few". Well, that's me and no one has reached out to me, although I've reached out numerous times for help. Here's the link
https://www.cnbc.com/2021/03/17/turbotax-hr-b[product key removed]t-issues-get[product key removed]l...
What is Turbo Tax doing to help this "small group" because it looks a lot larger to me trying to find non generic copy and paste answers on the internet?
How can I make sure turbo tax reaches out to me as they've said in the article?
This is frustrating having to wait with no real answers on how to move forward. And if there really is no one from turbo tax reaching out to us small few, I need to contact CNBC to let them know the response and info they have from turbo tax is very incorrect and that they have made a mistake and are not reaching out as stated in the article.
