After you file

Hey, Macuser-22. Are you part of the cover-up? First of all, I am only talking about Turbotax Online. So, in response to your post, here's what I just did: I logged in and followed the Add Another State link to Federal Review. After you look at all your income you eventually come to the statement: "It looks like you qualified for the stimulus, did you get any payments?" I answered Yes. The next step says "Let's double-check the amounts you received.

First Round $1200

Second Round $600

Is this what you received? I answered Yes

 

That is the only input the customer can or does enter. That's an exact transcript of how I answered the questions. So, how did Line 30 get $1200 entered? Turbotax did it. Please get that into your skull. Turbotax made this mistake on a lot of returns. You can't shove the blame on the customer. I already have two Case numbers after talking to two different customer representatives. They both agreed with me, however, in one case they sent me a link to Accuracy Guarantee Dept. and dumped me. In the second case, she explained that Turbotax could only refund me when their payment from the IRS hit their books. (I opted to pay my fees from my Federal return vs. paying with a credit card). She gave me a case number and told me to follow up after I received my Federal return. She said she empathized with me and put notes in to have my refund approved. 

 

Do you think I am making this up? I would love to hear your rebuttal.