After you file

My husband and I filed our taxes (married filing separately) electronically on 2/12/2021.  We received an email stating that it had been accepted.  Whenever we go to the website to check on our refunds, the site states that there's no record of our returns.  No one will answer calls at the IRS and we are not allowed to show up at the IRS building.  We are in the dark because NO ONE answers the phone or returns our calls.  ADVICE?

 

Donna