So my tax return is way overdue so I decided to call the IRS. I tried many ways of trying to get past that automated system and finally I came up with one and it makes total sense. When you get into the menu press the buttons saying that I you owe them money (even if you don't) and want to pay your balance in full over the phone and then BOOM I got through. It was almost like a joke when I did it I told my mom watch if I push the button saying that I owe them money they will probably answer and that's exactly what happened. If they owe you money and you push those buttons saying you're wondering where your tax return is you will never get through. When I was talking to the lady on the phone I even brought that up to her, how come we can get through if we say we want to pay you but if the IRS owes us we get a recorded message saying due to high call volume to try back later. She just blew off the question. Anyways I'm about 95% positive if you say you owe them money and want to pay, you will get a live person on the line.
