Oh I have been believe me lol
I FINALLY got through and they couldn't verify me 🤯😤 so I had to make apt w local office which took me 4 hours in total.. and I'm STILL on the phone, still on hold. Atleast I got through. It took me literally 20xs in a row to get through. Call, wait, hang up. Call, wait, hang up. TWENTY times in a row. And the computer messages take up like 5 mins before your even told "due to high call volume we're too busy. please call again later" to other people struggling out there, It's possible yes, but it really shouldn't be this hard for a phone call. Ridiculous. The only way I was able to even get through (and I have been at this now for 2 weeks- calling every half hour every single day and nothing) keep calling back to back, non stop. It's annoying waiting ten minutes to be told to call later but you'll eventually get through. Once you're on hold the hard parts over. 🤷♀️ GOOD LUCK EVERYONE! (I'm still on hold. Been on hold for over an hour. *Sigh* gonna need that money now for my [removed] phone bill Lol)
