After you file

If you have received a bill from TurboTax, it might indicate that you have a problem with your expected refund.  Since you prepared your return to submit to the IRS, did you plan to pay TurboTax from your refund?  I recommend following up with the IRS to see your refund status.  

Sorry that you are having a bad experience with the IRS.  TurboTax does not issue refunds or Stimulus checks.  TurboTax is a tax preparation platform.  If you have submitted your return to the IRS, then TurboTax is out of the picture.  IRS is forbidden to discuss your information with TurboTax because of privacy laws.  There could be several reasons why you have not received your Stimulus or refund.

The IRS issues more than 9 out of 10 refunds in the normal time frame: less than 21 days. However, it’s possible that some tax returns may require further review and could take longer.

IRS representatives can research the status of your return only if:

• It's been more than 21 days since you received your e-file acceptance notification,
• It's been more than 6 weeks since you mailed your paper return, or
• The Where's My Refund? tool directs you to contact us.

Some common issues which may extend processing times:

• Refunds from amended returns are generally issued within 16 weeks.
• If you filed an injured spouse claim, refer to Topic No. 203 for more information.
• For refund claims with an application for an individual taxpayer identification number (ITIN) attached, refer to Topic No. 857 for more information.
• If you requested a refund of tax withheld on a Form 1042-S by filing a Form 1040-NR, allow up to 6 months from the original due date of the 1040-NR return or the date you filed the 1040-NR, whichever is later, to receive any refund due.
• The IRS expects the earliest Earned Income Tax Credit and Additional Child Tax Credit related refunds to be available in taxpayer bank accounts or on debit cards the first week of March if they chose direct deposit and there are no other issues with their tax return. Taxpayers should check Where's My Refund? for their personalized refund date.

You can also refer to Topic No. 303 for a checklist of common errors made when preparing your tax return and for additional items that may delay the processing of your return.  See the link below for actual IRS article relating to refunds.

Topic 152