Yes, you are correct, many of our customers are experiencing delays in receiving their stimulus due to the IRS not answering the phone and their online tools not working as expected. This is true for all taxpayers including those using private tax professionals and other software companies. As our customers continue to have questions regarding the Economic Impact Payments (EIP), we’re continuing to work with the IRS for guidance. We’re updating our customer and expert-facing articles with information as soon as we get it.
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