You are correct, we are aware that many of our customers are experiencing difficulty in communicating with the IRS and understanding the status of their refunds and stimulus payments. As customers continue to have questions regarding the Economic Impact Payments (EIP), we’re continuing to work with the IRS for guidance. We’re updating our customer and expert-facing articles with information as soon as we get it.
Here is a TurboTax link to the latest stimulus information.
What if my IRS refund is taking longer than 21 days?
We’ve also addressed more frequently asked customer questions. Review the new FAQs in the article, How will the third stimulus impact me? for information about the following:
- Why is the IRS Get My Payment tool showing bank account information that’s different from my 2020 tax return?
- Why is the IRS Get My Payment tool showing “Payment Status Unavailable?”
- Is the IRS Get My Payment tool showing updated information for the third stimulus?
- What about my state's stimulus?
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