I'm having this issue. It's been 23 days since I submitted my tax returns. They state they've been accepted but I haven't received anything still. When I check the IRS "Refund Status" it states that it cannot find it. I get the below error message. I tried called turbotax which was an infuriating experience. Took over 5 minutes to get out of the automated phone tree and after another 30 minutes of an estimated 15 minute wait time I had to leave to get on a work conference call.
"We cannot provide any information about your refund. Be sure to:
- verify your filing date;
- check with your tax preparer or tax software provider; or
- verify you received your electronically filed acknowledgement e-mail.
If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances."
