I downloaded TurboTax 2018 last night and my computer froze up and ended up getting charged twice for it. How do i get the one charge reversed? Dusty Dilldine

After you file

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp