I lost my card so I requested a replacment ,it never showed up after a month greendot told me that I should have received it on the tenth, so I had to request another one I asked if I can have it expedited to me and they told me that they do not give that option I can only recieve it threw regular mail ,so they supposvly resent the card again which did not show up so I purchased another greendot card with intentions to link that card to my account or somehow transfer the money from my account cuss one customer service agent told me that I in fact was able to link the cards together! When i call bk the next day to attempt to do so they tell me that I do not have that option either , so I ask if I would be able to recieve my 16 digit card number ,the exp date ,and the cvv # so I can create a account threw the mobile app so I can acsess my money myself because not one out of like all 20 people i.have talked with are able to help me acsess my account somehow I did not create a mobile app account origanaly because when I filled out the efile application all the IRS needed was my banking and routing number to send me the stimulus money but unfortunately they cannot give me that information I also asked for the information I would need to send my money to a cash app they cant give me that info either so after raising hell with customer service all of a sudden they lady tells me that now she is able to expedite the card to me for some reason so I gladly agree and ask her if I can get a tracking number for my card then she tells me that I have to call bk in 24 hours to recieve the # which I thought sounded a little sketchy to me but what choice do I have apparently, now they are telling me that cannot find any status in there system of the tracking number not even on them is using me another card , I know that there has to be somthing that I can do or someone I can talk to that can help me???
