I'm having the same issue. I gone through WMR site multiple times and consistently get "Cannot provide your information". I've called IRS number multiple times and when I finally do get through, all the prompts get me tot he exact same WMR questions, but do ask if you filed on 2/25 or after and if you filed prior to 2/25. I filed on 2/19, accepted on 2/20, so when I select Prior to 2/25, I get Cannot provide information and disconnected.
