I need a copy of my 2019 Federal Tax return. I sign into my account but it says that no documents are found. I have a saved web-receipt with an Order No., Order Date, and payment method confirming the preparation and electronic filing of my 2019 Federal Tax Return.
So where is it, and how do I get to it?
I called the 800 number (which is the single WORST phone system in the entire history of bad phone systems) where I provided my support number. The automated system then says "before I connect you to a specialist, I need more information...". Every answer is ignored, the process loops 4 or 5 more times, then say Thank you and hangs up.
