ToddS1
Returning Member

Federal Tax Return Accepted 16-Feb, "track my refund" tool has no information

I e-filed federal taxes with TurboTax; I received the "Your federal return was accepted by the IRS" e-mail on 16-February.

 

It's now 18-March.  When I use the "track my refund" tool online (and via the phone) there is no information available.  I did married filing jointly, so tried both of our SS #s, no luck.

 

On the IRS site I entered the additional information of filing date and method (paper or electronic).  I get this message:

----------
Refund Status Results
We cannot provide any information about your refund. Be sure to:

 

  • verify your filing date;
  • check with your tax preparer or tax software provider; or
  • verify you received your electronically filed acknowledgement e-mail.

 

If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances.

------------------