I am in the same situation, this year I filed with OLT instead of TurboTax. I sent my return 2/12, and for the first few weeks it said it was processing, and that a refund date would be issued when available. Now it says there is no information available, and it does not appear in my IRS Account transcript. I am beyond frustrated, and I have no idea how to fix this. I feel like I need to re-file, but I'm worried that will take even longer or complicate the process.
